Delivery Information

LOCAL ORDERS

Delivery Time: 

We at SokoNect aim to process and dispatch your order within 24 hours once the order is confirmed. You are requested to be available on the provided contact number so our team can reach you.

Please note that if the item(s) on your order are unfit for dispatch due to quality or any other reason, they will not be shipped or will be shipped partially. You will be informed via phone or email in case a shipment is delayed due to any given reason.

COD orders are verified via telephone or email before dispatching. However, in case of repeat customers, Clearance sale and other promotions orders may be processed without telephonic verification.

The estimated average delivery time across Nairobi,Mombasa and Makueni County is 1 to 3 working days.

Please note that during sale delivery time may exceed due to high volume order log.

Delivery Charges

We offer free Delivery for all the orders above Ksh 60,000/- . However, if your order is below Ksh 60,000/- then standard delivery rates will be charged based on the payment method:

  • Cash on delivery: Ksh 3500/-.
  • Online/Bank Transfer/MPESA : Transaction Charges Apply.

International orders

Delivery Time:

The estimated delivery time for counties that are far  is 3 to 7 working days after the order has been dispatched. 


Destinations

 

**Delivery Time

Machakos

1 Day

Kajiado

1 Day

Kiambu

1 Day

Nakuru

2 Days

Taita Taveta

2 Days

Nairobi

1 Day
Mombasa

1 Day

Kitui

1 Day

 

**These are expected delivery times and are not guaranteed. In case if there are any changes, we will duly inform you via phone calls / emails

 Delivery charges:

Charges for all Inter-County delivery vary from county to county depending upon county and locality. To calculate shipment charges you can select any product and checkout with your delivery address to calculate the estimated delivery charges (doesn’t include any taxes & duties).

Taxes & Duties:

Please note that orders may be subject to taxes & duties and will be responsibility of the customer. Any applicable duties or fees will be collected at the time of order delivery.

Need more details? Write us at   sokonect2014@gmail.com or call us on +254 780 237 254  or +254 780 237 254